Terms of use
Welcome to the website of David Steen. This website is best viewed using a contemporary browser.
Use of this website is offered to you on your acceptance of these Terms of Use, our Privacy Policy, our Terms and Conditions and other notices posted on this website.
Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy and other notices posted on this website.
If you do not agree to be bound by and comply with all of the foregoing, you may not access or use our information, services, or website. We suggest you print a copy of each of these documents for your records.
The David Steen Archive shall have the right, at its sole discretion, to modify, add or remove any terms or conditions of these Terms of Use without notice or liability to you.
Any changes to these Terms of Use shall be effective immediately following the posting of such changes on this website. You agree to review these Terms of Use from time to time and agree that any subsequent use by you of this website following changes to these Terms of Use shall constitute your acceptance of all such changes.
Disclaimer
By accessing, browsing and/or using The David Steen Archive website you agree to the following terms:
The contents of The David Steen Archive website are copyright © David Steen. All rights reserved. Except solely for your own personal use, the contents of this site whether in part or in whole cannot be reproduced, transferred, distributed or stored in any form without the prior written permission of The David Steen Archive.
The David Steen Archive will use its reasonable endeavours to ensure that the information contained on The David Steen Archive website is correct at the time of publication, but The David Steen Archive reserves the right to make subsequent changes to it, and services may be modified, supplemented or withdrawn.
It is a condition of us allowing you access to the information on The David Steen Archive website that you accept we will not be liable for any action you take relying on the information from this website. The David Steen Archive will not be liable if your use of materials or information from The David Steen Archive website results in the need for servicing, repair or correction of equipment or data, you assume any costs relating to the above.
If your PC does not support relevant technology including but not limited to encryption you may not be able to use certain services or access certain information on The David Steen Archive website.
Shipping & delivery
Item availability
All of our photographic prints are printed to order and so please allow 28 working days upon receipt of an order for us to process, print, dry mount and window mount and sign your order. However, from time to time we may experience delays due to demand but we will notify you of any such delays.
Delivery methods
Most of our orders are shipped using professional courier companies. We operate full online order tracking with all product deliveries, enabling you to track your delivery.
Where we deliver
The David Steen Archive delivers products to a wide variety of countries. However, due to the courier relationships we have in place, we cannot guarantee that all our products can be delivered to all countries. You will be informed if we cannot fulfil your order after you specify your delivery address in the checkout process.
Our charges
Rolled and boxed prints are free of delivery charges, however, we are not responsible for local duties and taxes and so these may be payable by the customer on delivery. Should you insist on having your print framed and crated, the shipping costs will be determined by the following:
- The size of your print;
- The total weight of the order; and
- The destination country of the shipment.
- The cost of the professional crating.
P.O. Boxes
Unfortunately, we are unable to deliver to P.O. Boxes.
Duty
Customers receiving goods outside United Kingdom may be liable for duty charges levied in their own country. If this happens, it’s a matter between you and your local customs agency. You are responsible for any duty owed.
Cancelling an order
You can cancel your order at any time prior to despatch. Simply email patrick@davidsteen.co.uk, including your order number for quick reference.
Returns policy
To make returning items as convenient as possible, we have designed our returns procedure to be quick and easy:
Step 1 – Notification
To initiate the returns process, you need to email patrick@davidsteen.co.uk or, alternatively, call +44 (0)7971 968268, quoting your order number and stipulating the reason for the return.
Step 2 – Returning the goods
How to return your order:
We require items to be returned in perfect condition, they must be returned in their original packaging and posted back to us using a SIGN FOR service along with a tracking number.
Once we receive your returned order, we will replace or refund as required. Refunds are normally processed within 7 days, although please allow up to 28 days.
IMPORTANT NOTES: As our prints are all bespoke orders we CANNOT refund a Photographic Print if it is deemed too large or too small, it is completely down to you “the customer” to correctly measure the space that you intend to hang the print before you place an order with The David Steen Archive.
Faulty goods
If you believe there is a fault with your goods you should notify us immediately, within 24 hours of the photographic print being delivered. Where a genuine defect is found and the fault is rectifiable, reprints will be made and sent at the earliest opportunity.
Please note:
- Customers should refer to Section 4. (Specifications) of our terms and conditions regarding slight colour variations that can occur in relation to how the images are displayed online as minor distinctions will not warrant the finished product to be classed as faulty.
Exchanging goods
We are unable to offer different goods in exchange for the ones you return so if you would like to order something else, please place a new order through the website and this will be treated as a separate transaction.
Goods supplied in error
If a product is supplied in error, arrangements will be made for the collection of the goods. We will accept no liability for products supplied against verbal orders. Hard copy confirmation is, therefore, essential.
Unwanted Photographic Prints
Please note that since all our products are made to order, accepting the return of a non-faulty item is at our discretion so you should refer to our terms and conditions for clarification of the formal agreement between us.
This Cookie Policy was last updated on September 21, 2022 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://davidsteen.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook, Twitter, Instagram and Pinterest to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, Instagram and Pinterest. This content is embedded with code derived from Facebook, Twitter, Instagram and Pinterest and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks. Facebook, Twitter, Instagram and Pinterest are located in the United States.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "SAVE PREFERENCES", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
The David Steen Archive
19 Oakway
London
SW20 9JE
United Kingdom
Website: https://davidsteen.co.uk
Email: ku.oc.neetsdivad@kcirtap
Phone number: 07971 968268
This Cookie Policy was synchronised with cookiedatabase.org on September 21, 2022.
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